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About Garage Door Care Website Privacy Policy

International Door Association (“IDA”) has created this privacy policy to describe and explain how and why we obtain, store and process data which can or may identify you. IDA has created this policy to help users of the Web Site, (“the Web Site”), understand how we collect, use, and protect information about them. The term “user” in this policy statement refers to visitors of this Web Site. The term “collected information” refers specifically to information collected from this Web Site.

Information Collected:

Personal Information: The information which you voluntarily provide when you sign up for services on the Web Site, or when you contribute to or use some of the advanced features of the site, may be used for various purposes, including but not limited to improving our Web Site through content improvement, customization, or layout, for notification of any updates, and/or for requesting further contact by IDA. The information we collect is clearly set out on the web page on which we collect it. You will not be asked for any credit card or other financial information through the Web Site.

Web Site Activity Data: We may collect certain Internet information, including the user’s domain name, IP address, and certain information about the user’s equipment (e.g., type of browser, screen resolution, support for Java), as well as using cookies unless you configure your web browser not to accept them. The data is collected as a whole rather than individually. By tracking this information, we can build the most effective Web Site for all of our visitors. Generally, we can determine which areas are most effective or appropriate based on the amount of traffic to particular areas. This information is not used or intended to track user-specific, personal information.

Cookies: Web sites will commonly write small amounts of data files (cookies) to your hard drive during your visits to the site. A cookie file is used in order to track traffic patterns on a particular site and contains information that can anonymously identify you. This information is encrypted for security purposes. IDA measures the activity of the site by using cookies. Cookies help us make improvements to the site so you can have a productive experience. Cookies are created to identify your computer when visiting our site and are never used to personally identify you. Cookies cannot read data off your hard disk or memory, or read cookie files created by other sites. You can set your browser to send a warning message before accepting cookies or to refuse cookies. Check your browser for instructions on how to handle cookies.

Why we collect it:

We collect information about you so that we can personalize your use of the Web Site, assist your use of the Web Site, and improve the Web Site generally. Depending upon your selections for our data protection questions, we may arrange for you to be sent information about related products and services from us and carefully selected third parties. Additionally, if you sign up for our maintenance notice service, IDA will send you two e-mails during the year to remind you to maintain your garage door.

Access to Personal Information: You can review, access, and revise most of the collected information from using our Web Site. You may submit a request to limit marketing or to avoid specific types of communication (e.g., mail, fax, email) or specific IDA publications by contacting the IDA Membership Department by e–mail at Additional information may be attainable from IDA's Membership Department by email at or by telephone at 1.800.355.4432.

Use of Collected Information: IDA's primary objective in collecting user information through the Web Site is to provide the best customer service possible. User–specific information that is provided by the user is incorporated into IDA's consumer database. IDA uses information in the consumer database only for the purposes specifically described on the Web Site. Any information provided by users, including but not limited to names, contact information, and e-mail addresses, will not be sold or shared with any third parties. Additionally, users have the option to opt out of receiving electronic communications (including e-mails) from IDA at any time by notifying IDA through phone, e-mail, or through the Web Site. For more information regarding these policies, please contact Staff at International Door Association, PO Box 246, West Milton, OH 45383, 1.800.355.4432

Who We Disclose Information To: We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent. In certain circumstances we may disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body. We may also share information with governmental agencies or other companies assisting us in fraud prevention or investigation. The information is not provided to these governmental agencies for marketing purposes. However, we do not and cannot control their use of the data which they gather and are not responsible for whatever use or misuse that may arise.

As noted above, if you give your consent, we will deliver to you periodic e-mails to remind you to maintain your garage door, and to provide further information to you regarding proper maintenance practices. Except as otherwise noted, we will not pass your contact details to third parties.

Links to Other Web Sites: This Web Site contains links to other web sites, some of which may look similar to this Web Site and appear to be a part of this Web Site. IDA is not responsible for the privacy practices, content, or security of such sites, and assumes no responsibility for such sites.

Data Protection / Security: IDA is committed to keeping personally identifiable information secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All e-mails from this site allow you to opt out of further mailings.

Editorial Guidelines / Policy Guidelines for Editorial Content: The goal for editorial content on is to be accurate, fair, complete and ethical. Although content on certain pages of the Web Site may contain information about legal issues, the content is not intended to serve as legal advice. Users who have specific questions about legal issues should consult with legal counsel.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.